Mark Wall Communications work across the country to deliver outstanding communication services for a range of organisations and companies. Since the company was formed in early 2011, we have worked with clients in the public and private sectors, in the health, housing, local government, manufacturing and third sectors.
We have provided additional media and communications support to existing teams; taken on one-off projects; reviewed existing processes and systems and provided training in media management, marketing and communication services. We have facilitated events and provided high level advice and consultancy on strategic and sometimes controversial issues.
While we are very proud of our website, all of our work has come from word of mouth recommendations! Please contact us for details of previous clients who would be happy to tell you how we helped them.View More Services
“Mark’s systematic approach has been exactly what I was looking for. He has helped me clarify my message, come up with a step by step publicity plan, has kept me on track with the dead-lines we set, and has a load of media contacts.” Karen Patterson.
“Mark has a unique style which blends time honoured narrative technique with modern communication theory. His experience in the communications world ensures participants on his courses leave equipped with tools forged over two thousand years but sharpened to a 21st century edge.” Dr Nick Napper.
“Mark is an occasional columnist for our weekly paper and we also commission articles from him for the monthly Somerset Life magazine. He is an accomplished writer, always meeting deadlines and providing high quality, thought provoking and funny material!” Phil Hill, Chief Reporter.
“Mark Wall is a consummate communications and engagement professional. One of the best I have worked with.” Sarah Rowland.
“It was great to work with you. You were always professional, gave us clarity through the woods and you are real “go to” person for comms!” Robert Menlove, Programme Manager.
“Mark Wall Communications have helped us with Media and Communications Training, tailored marketing projects, including media planning and social media management in the last year. They have listened and understood our brief for each of these projects and delivered accurately and on time, every time. The training has been interesting, well received, remembered and used by our staff – thank you” Charlotte Morris, Head of Communications.
“Mark is a good communicator. He has a real ability to find and research relevant and interesting stories and then write them up in a media friendly way. He is flexible and very committed to what he does. I would happily work with him again and recommend him to others with a communications or media need.” Paul Taylor, Hospital Director.
“Mark is flexible and focused when meeting client needs. In my experience he was always willing to roll up his sleeves and get stuck in, even in some quite challenging situations. He always delivered and was popular with colleagues across the organisation” Ian Adams, Former NHS Communications Director.
“Mark did an excellent job reviewing and then redrafting Taunton Association for the Homeless’ hard-copy information packs and our website. He worked effectively and to deadline, came up with some excellent ideas and really understood what we wanted as a client.” John Shipley, Chief Executive.
“Mark is an excellent communicator; creative, flexible and very easy to work with. He is well known in the NHS and across the south west media and gets things done. His ability to calmly and effectively manage in a crisis is extremely valuable.” Andrew Brown, Director.
“Mark provided some additional capacity for our communications team while we were recruiting for a new Head of Communications. He was supportive, flexible, expert and always available 24/7. He even took calls from our duty manager while on holiday in Rome! I would happily recommend him.” Paul Mears Chief Executive.
“Mark’s enthusiasm, passion and expertise have been invaluable in the delivery of this complex, high profile project” Dr Andrew Howe, Director of Public Health.
“Changing the culture of an HR service from transactional to transformational requires many things. I believe one essential element is investment in individuals who are key influencers within the team, giving them the courage and skills to change the “normal” way of doing things. Nick and Mark not only brought energy and enthusiasm to each workshop but delivered a programme of development that gave confidence to all attendees to be confident in influencing and negotiating on an individual and group level. Many left the workshops saying it was the first time they had been in such positive and engaging workshops from start to finish.”
“The feedback has been really positive. Managers have said their teams have come back “buzzing” from the courses and the team generally feel more confident about situations they may have to influence. So a big thank you.”
“the training exceeded my expectations! I enjoyed the fact that it was very interactive, relaxed and didn’t feel like it was pressured or a ‘pass or fail’ environment.”
We have been very fortunate to work collaboratively with Mark on a number of projects for different clients, and have more work planned for the future. Having known Mark for many years now through the business community, we have always been impressed with his professionalism and portfolio of work. We look forward to this relationship building in the future and do not hesitate in recommending Mark to our clients for support with Communication Strategy, PR or Media Management.
When the Head of Communication at Weston left, there was a gap while the trust considered the next step. Mark Wall was retained on a 6 – 8 days a month basis. This was to provide cover for the Head of Communications, support for the communications team, lead on the Healthy Weston project and provide advice and support to the Executive Team. It was agreed that one day a week would be spent at the hospital, meeting the team, agreeing priorities and delegating tasks, with the rest of the week worked remotely and flexibly as needed. This arrangement continued for seven months until the new Head of Communications was in post.
Providing specialist advice and cover for the external communications team and lead for communications on the Healthy Weston Programme. Working closely with the acute trust teams, the project management team and the clinical spokespeople, Mark was responsible for managing messages and maximising positive coverage of the key messages.
Mark Wall was commissioned to carry out a review of internal communication at this successful private school. This entailed in depth interviews with 20 staff to discuss their views and experiences leading to a report setting out the strengths and weaknesses and making a series of recommendations. This was followed by a seminar with the senior leadership team to agree the narrative and key messages for the organisation. Discussions are ongoing about work to follow this up.
Mark Wall was engaged to develop and deliver a series of workshops with the governing body to explore their understanding the key purpose of the CCG and agree the narrative, key messages and stakeholder landscape. Follow up work involved drafting sections of the communications strategy and offering support and training to staff in the communications team.
Mark was the Communications Lead for this ambitious project bringing together 27 London boroughs to develop a new online sexual health service. Weekly conference calls were held with the leadership team with tasks and responsibilities agreed for the following week. Mark developed, monitored and reviewed the communications strategy, led on all proactive and reactive press and provided advice and support to the project lead Dr Andrew Howe, including helping him to prepare for giving evidence at the Health Select Committee in Parliament. The budget was agreed as 5 days a month maximum and Mark ensured that all of his work was carried out flexibly within this, including attending meetings in London twice a month.
I was very impressed with your presentations at our conference… I was amazed how much content you covered in such a short time, and delivered it with such clarity. Thank you very much for all of your help, both prior to the day and during.
– Matt Ball, PCI DSS SIG
Mark Wall is an Associate Director of The Campaign Company, an insight driven communication services, engagement and research company based in South London but with clients nationally.
Mark has worked with TCC on projects in Calderdale, Wakefield, Derbyshire, Gloucester, Somerset, Leeds. He also provides regular training for the TCC team and represents the company at high level pitches.
Yeovil District Hospital NHS Foundation Trust provides care to about 185,000 people mainly in the South Somerset area. Mark Wall Communications have worked with the Trust over the last three years providing additional support for the communications team and expert out of hours emergency cover for the senior team.
Cobalt is a leading medical charity founded in 1964, helping in disease prevention, research, treatment and diagnosis. Cobalt has been making a real difference to the quality of life and the outcomes for those affected by cancer and other life-limiting conditions. Mark Wall Communications has worked with Cobalt over the last three years, offering training and communications and marketing support.
The film looked at how the hospitals already good performance on patient flow could be improved further. By using interviews and vox pops combined with innovative animation and true life stories, the key points were made powerfully. Mark was asked to support the communication services team to maximise the opportunities people had to view the film and ensure it had the desired impact.
Mark Wall has teamed up with new consultancy firm Sirius partners to help them launch their products. As well as working with the team to design material for their launch conference, Mark is developing a marketing and communications’ strategy to ensure that the key stakeholders are aware of what Sirius can do to help them. This involved drafting copy, liaising with journalists and implementing plans to raise awareness in the market.
As part of his role with The Campaign Company Mark has been working with the YourMK team, who lead on regeneration in Milton Keynes. Mark offers support on their communications as a new independent company. This has involved managing and implementing the communications’ strategy, media relations, stakeholder management and social media planning. Mark has helped the team to develop a media presence and increase their online communications.
Mark has been working with the WLA providing communications support to the London Sexual Health Transformation Programme. This has involved drafting briefings for stakeholders, helping with presentations and stakeholder communications and providing advice on media issues.
The LHF give grants to agencies working with homeless people, sponsor the London Homelessness Awards and fund training and travel for managers in the homelessness sector in London. Mark works with the LHF as their Communications Associate, drafting collateral for various projects and offering advice to the LHF and those they support on media profile and strategic communications.
The Care Forum run a number of projects across the south west, supporting people in the health and social care system. In the last year Mark has provided media training for the senior leaders in the group, devised and implemented a media and stakeholder management campaign to raise awareness of a specific project to help victims in the criminal justice system and supported the publication of some good practice guides by organising and publicising a well received event in Taunton.