About us

Mark Wall Communications

Mark Wall Communications is award-winning PR, marketing and communications specialists.

Mark Wall Communications provides essential media handling skills and communication plans to clients working in health and social care, as well as in the private sector. Based in Taunton, Somerset, this leading company provides services in the South West and nationally, catering for diverse PR, marketing and communications needs.

Mark Wall Communications delivers innovative, inspiring, incisive and effective communications.

Our training courses on media management, presentation skills, negotiating and influencing, and identifying and pitching for new work have been delivered to a wide range of clients across the country with consistently excellent feedback.

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“Mark’s systematic approach has been exactly what I was looking for. He has helped me clarify my message, come up with a step by step publicity plan, has kept me on track with the dead-lines we set, and has a load of media contacts.”

Karen Patterson

Yoga in Somerset

“Mark has a unique style which blends time honoured narrative technique with modern communication theory. His experience in the communications world ensures participants on his courses leave equipped with tools forged over two thousand years but sharpened to a 21st century edge.”

Dr Nick Napper, Head of Learning and Development

NHS

“Mark is an occasional columnist for our weekly paper and we also commission articles from him for the monthly Somerset Life magazine. He is an accomplished writer, always meeting deadlines and providing high quality, thought provoking and funny material!”

Phil Hill, Chief Reporter

Newsquest

“Mark Wall is a consummate communications and engagement professional. One of the best I have worked with.”

Sarah Rowland

Rowland Associates

“It was great to work with you. You were always professional, gave us clarity through the woods and you are real “go to” person for comms!”

Robert Menlove, Programme Manager

South East Coast Ambulance Service Foundation Trust

“Mark Wall Communications have helped us with Media and Communications Training, tailored marketing projects, including media planning and social media management in the last year. They have listened and understood our brief for each of these projects and delivered accurately and on time, every time. The training has been interesting, well received, remembered and used by our staff – thank you”

Charlotte Morris, Head of Communications

Cobalt Health

“Mark is a good communicator. He has a real ability to find and research relevant and interesting stories and then write them up in a media friendly way. He is flexible and very committed to what he does. I would happily work with him again and recommend him to others with a communications or media need.”

Paul Taylor, Hospital Director

Nuffield Health Exeter Hospital

“Mark is flexible and focused when meeting client needs. In my experience he was always willing to roll up his sleeves and get stuck in, even in some quite challenging situations. He always delivered and was popular with colleagues across the organisation”

Ian Adams, Former NHS Communications Director

NHS North West London

“Mark did an excellent job reviewing and then redrafting Taunton Association for the Homeless’ hard-copy information packs and our website. He worked effectively and to deadline, came up with some excellent ideas and really understood what we wanted as a client.”

John Shipley, Chief Executive

TAH

“Mark is an excellent communicator; creative, flexible and very easy to work with. He is well known in the NHS and across the south west media and gets things done. His ability to calmly and effectively manage in a crisis is extremely valuable.”

Andrew Brown, Director.

Defacto Films

“Mark provided some additional capacity for our communications team while we were recruiting for a new Head of Communications. He was supportive, flexible, expert and always available 24/7. He even took calls from our duty manager while on holiday in Rome! I would happily recommend him.”

Paul Mears Chief Executive

Yeovil Hospital

“Mark’s enthusiasm, passion and expertise have been invaluable in the delivery of this complex, high profile project”

Dr Andrew Howe, Director of Public Health

London boroughs of Harrow and Barnet

“Changing the culture of an HR service from transactional to transformational requires many things. I believe one essential element is investment in individuals who are key influencers within the team, giving them the courage and skills to change the “normal” way of doing things. Nick and Mark not only brought energy and enthusiasm to each workshop but delivered a programme of development that gave confidence to all attendees to be confident in influencing and negotiating on an individual and group level. Many left the workshops saying it was the first time they had been in such positive and engaging workshops from start to finish.”

HR Director

“The feedback has been really positive. Managers have said their teams have come back “buzzing” from the courses and the team generally feel more confident about situations they may have to influence. So a big thank you.”

OD Lead

“the training exceeded my expectations! I enjoyed the fact that it was very interactive, relaxed and didn’t feel like it was pressured or a ‘pass or fail’ environment.”

Recruitment officer

about me

Before setting up his own company, Mark Wall spent 10 years as a senior communicator in the NHS. He is an accomplished public speaker and a published writer, with extensive experience of working with hospitals, housing and homelessness charities.

With a successful track record in front-line media management, Mark Wall has many years of experience devising bespoke marketing and communication strategies, and runs popular communications training and media training courses to equip senior staff with essential media handling skills.

He originally trained in theology and ethics, worked as an ambulance man, then enjoyed a successful career in social housing, before joining the NHS as a senior manager.

Over many years, Mark has built strong working relationships with contacts in local, regional and national press and is adept at media management, as well as crisis communications and handling politically sensitive stories. Mark runs to raise money for local charities and has a personal best marathon time of 3 hours 40 minutes.

Mark Wall Communications was set up to provide essential media handling skills and communication plans to clients working in health and social care, as well as in the private sector.

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