01823 271508 or 07909 993278
mark@markwall.co.uk

Support and crisis management

We won’t make a drama into a crisis.
When bad news hits, stress levels sky-rocket and things can look bleak. Nobody wants to hit the headlines for all the wrong reasons but, if you find yourself with unwanted media attention, or facing issues you know aren’t going to play well in tomorrow’s papers, we can help.

At Mark Wall Communications, we’ve seen businesses and organisations through some very serious difficulties.

Nothing you can say will faze us and discretion is guaranteed.

We can’t make the media go away but we can help you manage your crisis communication; then help you rebuild your reputation once the rest of the world has moved on.

Critical crisis communication techniques

There are only a few rules to managing crisis communications. The top three are:

  • Keep a cool head.
  • Get expert help.
  • Don’t lie. Ever. Use the order of ‘true’, ‘technically true’, or ‘no comment’.

If you’d like to learn more, talk to us.

Learn from the experts

When it comes to dealing with bad news, we’re experts. We’ve worked with businesses to help them handle everything from making people redundant, to standing accused of killing someone. Whatever your crisis, we can help.

 

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